Paceven Privacy Policy

Paceven.co.ke is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal data in accordance with the laws of Kenya; especially the Data Protection Act, 2019 of the laws of Kenya.

Information we collect:

We may collect:

• Personal Data: Name, phone number, email address, delivery/billing address, and payment info.
• Technical Data: IP address, browser type, device information, pages visited, cookies.

How we use your data:

We use your information to:

• Fulfill and manage your orders
• Provide tailored customer service
• Improve our services and website
• Send marketing communications (with your consent)
• Meet legal obligations

Legal basis for processing:

We process your data based on:

• Consent
• Contractual necessity
• Legal obligations
• Legitimate business interests

Data sharing:

We may share your data with:

• Payment and delivery service providers
• Government or legal authorities where required and in accordance with the law
• Partners helping us operate our business
• We do not sell your personal data.

Data retention:

We retain your data only as long as necessary to fulfill the purposes stated or to comply with legal requirements.

Your rights:

You have the right to:

• Access and update your personal data
• Request deletion of your data
• Withdraw consent
• Object to or restrict certain processing
• File a complaint with the Office of the Data Protection Commissioner (ODPC)

To exercise your rights, contact: [email protected]

Cookies:

We use cookies to improve user experience and collect website analytics. You can manage cookie preferences in your browser settings.

Security:

We use appropriate technical and organizational measures to protect your data.

Children’s privacy:

Our services are not directed to individuals under 18 years of age. Where an individual below the age of 18 needs to purchase a product from our website, parental permission MUST be provided

Changes to this policy:

We may update this Privacy Policy from time to time. Changes will be posted on this page with no other notice provided.

For Paceven Privacy Policy related issues contact us:

Paceven Company Limited

P.O BOX: 40641-00100 Nairobi, Kenya.

Phone: +254-711496498
Email: [email protected]