7 COMMON COMPUTER QUESTIONS, ANSWERED
1. What is an Operating System (OS)?
An Operating System is a software that runs or manages a PCs software and hardware. It acts as a link between a user and a computer. Think of it this way; it is a software that enables you to communicate with a computer without knowing how to speak the computer’s language. Example: Windows 11 OS, Mac OS
2. What are the Different types of Operating systems common in Kenya?
The different types of Operating systems are: Windows Operating System (Windows 7, Windows 10, Windows 11), Mac OS (runs on Mac PCs), Ubuntu ( Mostly Runs on Dell PCs), Chrome OS
Windows Operating sytem is more commonly used in Kenya
3. Does a new laptop come with Microsoft office (word,Excel, Powerpoint..) installed?
No. PCs (Personal Computers) do not come with Microsoft office installed. Microsoft office is sold separately. There are available options such as: Office 365, Office 2021 pro, Office 2024 Pro, Office for Mac
4. Do PCs come with an Operating system Installed?
Yes and No
No: Some PCs do not come with an operating system installed.
Yes: Some windows laptops come installed with Free DOS, UBUNTU, Windows 11 Home or Windows 11 Pro
Yes: All Apple PCs come with Mac OS installed. Microsoft Laptops have windows operating system installed.
If your PC has free DOS, you will need to install windows 10 or windows 11 to use it. Most dell laptops have Ubuntu OS, you can use it or have windows installed.
5. Which is better an SSD or a HDD drive?
An SSD drive is much better compared to a HDD Drive. It is faster, portable, durable and power efficient. Read more here:
6. Can I Upgrade my Computer’s RAM and Storage?
Yes and No
Yes: Some Laptops and Most desktops have the option of upgrading the RAM. However, there is a limit to the maximum amount of RAM you can upgrade. Consult a reliable technician to know the Limit.
Yes: You can easily upgrade the storage capacity on most PCs
No: Some laptops have onboard memory that cannot be upgraded.
7. What is the Warranty period on New PCs?
1 Year. 1 Year warranty is common on consumer PCs across the board (HP, Lenovo, Dell, Asus, Infinix Laptops)
2 Years. Some Lenovo consumer laptops have 2 Years Warranty. Channel Apple PCs also have 2 Years local warranty
3 Years. Most HP, Dell and Lenovo Business laptops have warranties of up to 3 years
